Brisbane CBD printing services firm, NAKED Print WINS the 2015 Platinum Australian Customer Service Award
This is the highest achievement level possible, benchmarked against international best practice customer service standards.
Very few printing companies ever get to achieve this rare customer service accolade. Especially within the printing industry.
Conducted completely independently, NAKED Print’s clients were surveyed and asked a number of in-depth customer service questions to determine their level of satisfaction with NAKED Print’s customer service standards. These confidential answers were then bench-marked against international customer service industry standards.
To achieve a Silver Australian Service Award, NAKED Print would require a score of over 80% satisfaction. Anything less than 80% meant a fail and no result. If the customer service score was above 80%, then the available Australian Customer Service Awards available in ascending order are; Silver Australian Customer Service Award, Gold Australian Customer Service Award and the pinnacle of the Customer Service Industry; the Platinum Australian Customer Service Award.
NAKED Print took out the HIGHEST Australian Customer Service Award possible, the 2015 Platinum Australian Customer Service Award.
Craig Wyld, Marketing Manager of NAKED Print, said “We couldn’t have achieved this prestigious service award without the loyal support of our great clients. We’re so lucky to have so many wonderful clients. What started off as a few, in now growing into a formidable army of raving fans. It’s so exciting for the NAKED Print team to be a part of a thriving socially responsible organisation that is turning the print industry upside down and making a profound difference in the lives of many many children.”
Craig is referring to NAKED Print’s corporate goal to “change the world and positively impact the lives of ONE MILLION CHILDREN“. At the time of this article being written, NAKED Print through their charitable donations and giving has improved the lives of over 921,000 kids. OMG – they’ve almost done it! NAKED Print donates to charitable worthy causes from each and every sale. This shows the power of small changes over time can truly make a profound difference. To see NAKED Print’s giving impact, please go HERE.
It’s not about NAKED Print. It’s about our clients and the many lives we’ve touching and improving. The 2015 Platinum Australian Customer Service Award is further testament and social proof that the printing industry (more specifically, clients of the printing industry) are ready for change. They’re welcoming this refreshing change of client-focused service and genuine care with open arms.
The Australian Customer Service Awards have been designed to recognise, encourage and reward small and medium-sized Australian businesses for their excellent treatment of, and positive attitude towards, their customers.
The objectives of the Awards are to:
> Recognise the service levels attained by small and medium-sized Australian companies from which service excellence can be measured.
> Encourage small and medium-sized Australian companies to raise their standard of customer service.
> Reward small and medium-sized Australian companies that provide exceptional customer service.
The Award measures Australian businesses against a range of world-recognised best practice customer service standards and industry service performance benchmarks.
So what does this mean to you, reading this …?
When you’re a client of Brisbane CBD printing firm, NAKED Print, you will always be looked after and cared for at the highest level possible, because now you’re part of the rapidly-growing NAKED Print community.